Last updated: 1/11/2025

For Children
Lowlight cares about your privacy. Children under the age of 13 in the United States can use Lowlight in a special experience (“Kids Mode”). When you use Kids Mode, we collect some information about you. This page explains what information we collect and how we use it.

1. What Information Do We Collect from You?

When you use Lowlight in Kids Mode, we collect some information about you. For example, when you set up a Lowlight account, we collect your birthday, username, and password. We also collect some information from the device you use (like your phone or tablet), such as what kind of device you have and what videos you watch (if applicable). If you or your parent/guardian contacts us with feedback or questions, we may collect your (or your parent’s/guardian’s) email address so that we can respond.

2. How Do We Use Your Information?

We use your information so you can use and enjoy Lowlight. For example:

• Your username and password let you access your account.
• Information about the videos you watch may help us suggest other videos you might like.
• Information about your device helps us keep Lowlight running smoothly.

3. How Do We Share Your Information?

• We may share your information with companies that help support Lowlight (called service providers).
• We may share your information to keep you or others safe, protect Lowlight’s rights, or comply with the law.
• We don’t sell your information or share it to target ads based on your activity across different businesses’ services.

4. How Do We Keep Your Information Safe?

We have security protections to help keep your information safe. However, no online system is perfect, so it’s important to be careful whenever you use internet services.

5. Where and How Long Do We Keep Your Information?

• We may keep some of your information outside of the United States if our servers or service providers are located elsewhere.
• We keep your information only as long as we need it for the reasons we collected it, such as letting you use Lowlight or complying with legal requirements.

6. What Rights Do You Have?

You have the right to know, access, correct, or delete your information.

• You or your parent/guardian can ask us to do these things by contacting us at: [email protected].
• If you make a request, we’ll handle it as required by law and will not punish you for asking.
• Depending on your state or country, your parent or guardian can make requests on your behalf.

7. Do We Update This Children’s Privacy Policy?

Yes, we may update this page sometimes, so please check back. We will let you know if we make changes that require notice by updating the “Last Updated” date at the top of this policy or by other methods required by law.

8. What If I Have Questions or Need More Information?

• Please review the rest of this Privacy Policy with your parent or guardian to understand how Lowlight works.
• If you have more questions, ask a parent or guardian to contact us at:
  • Email: [email protected]

For Parents, Guardians, and Other Adults

Lowlight Inc. (“Lowlight,” “we” or “us”) is committed to protecting the privacy of children. This Children’s Privacy Policy explains how we collect, use, share, and otherwise process the personal information of users under the age of 13 (“Children”) in a separate experience of our services in the United States (“Kids Mode”).

Kids Mode is designed for Children residing in the United States, allowing them to explore videos and creative features while limiting the information collected. For example, Children can watch or create short videos with music and effects. While videos may be saved locally to a Child’s device, they are not collected by us or visible to other users. Children also have limited interactive features (e.g., they cannot exchange direct messages with others, cannot have a public profile, etc.).

1. What Information We Collect from Children

When a Child registers for Lowlight in Kids Mode, we collect limited personal information, including:

• Username and password
• Birthday (to ensure the user is under 13)

We may also collect certain information automatically from the Child’s device, such as:

• Device ID or IP address
• Browser or app version
• Approximate location (country-level)
• App usage information (e.g., time spent in the app, videos watched)

If a Child contacts us for support or feedback (e.g., via in-app forms), we may collect the email address needed to respond.

2. How We Use Children’s Information

We use Children’s information to:

• Provide and support our services (e.g., log-in authentication).
• Perform analytics and troubleshoot issues.
• Provide contextual (non-targeted) advertising, if any.
• Protect the security and integrity of Children’s accounts and our services.
• Comply with legal and regulatory requirements.

Children cannot publicly share personal information (including videos or profile information) in Kids Mode.

We do not engage in profiling Children that results in legal or similarly significant effects, as defined under applicable law.

3. How We Share Children’s Information

• Service Providers: We share collected information with trusted service providers who assist in running Lowlight (e.g., hosting, security).
• Corporate Group: We may share Children’s information within our corporate family.
• Legal Compliance: We may disclose personal information if we must do so by law, or if disclosure is necessary to protect children, Lowlight, or the public.
• No Sales or Targeted Ads: We do not sell Children’s information or share it for cross-context behavioral advertising.

4. Data Security and Retention

We take steps to protect Children’s information, but note that no internet transmission is completely secure.
We keep Children’s information only as long as we have a legitimate reason to do so (e.g., providing the service, meeting legal requirements).

Our servers or data centers may be located outside the United States, and our service providers may store or process Children’s information abroad.

5. Your Rights (Parents/Guardians)

A parent or guardian may:

• Access or Delete their Child’s information.
• Appeal any decision we’ve made about a request.

Please contact us at [email protected] to exercise these rights. We will respond in line with applicable laws and may require steps to verify the request.

6. Updates to This Children’s Privacy Policy

We may update this policy at times. When we do, we update the Last Updated date at the top or notify you in other ways required by law. We recommend reviewing this policy periodically to stay informed.

7. Contact Us

If you have questions about this Children’s Privacy Policy, please reach out to us:

• Contact Form/Email: [email protected]

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