Is the Steam Refund Policy Protecting Consumers or Harming Indie Devs?? | Are Gamer's Entitled?
Do you think that just having a general "two hours or less playtime" policy is a good thing?
I, personally, as a consumer believe that it does not need to be this way to protect the consumer. I believe that they are multiple ways in which this could be changed to still protect the gamer/consumer as well as protect smaller developers from being scammed or hurt.
I think it is important to remember that Steam ( and Valve ) is a huge company and could put many other things in place to protect both the consumer and the game devs. I do not think it is fair to tell a developer that there game is worth "less" just because it may not hit a two hour mark.
What are your thoughts and opinions on this??
